PATIENT SUPPORT

Free Teleconsultation with City Care Lab

A report full of numbers is not much use if you do not know what they mean. Our free teleconsultation connects you with a professional who can walk you through your own results.

When to Use It

Plenty of people get a report back with one value flagged in red and no idea whether to worry. That is exactly what teleconsultation is for: a slightly high ALT, a borderline HbA1c, a platelet count that dropped during dengue season. You ask, someone qualified answers.

How It Works

Open the City Care Lab app after your report is ready and request a teleconsultation. A professional reviews your result and talks you through what it means and whether you should follow up with your own doctor. It will not replace a full clinical consultation, but it fills the gap between getting a report and understanding it.

Cost

Free, for any report processed at City Care Lab. No separate booking fee or subscription.

Have a report you want explained?

Download the City Care Lab app to request a free teleconsultation, or WhatsApp 0316-7208633 if you would rather talk to us directly.