How City Care Lab Works
From the first phone call to the report on your phone, here is exactly what happens when you test with us, whether that is at one of our six branches or from your own sofa.
Book Your Test
Call or WhatsApp 0316-7208633, use the City Care Lab app, or walk into any of our six branches. Tell us what your doctor ordered, or describe your symptoms and we will point you to the right test.
We Collect Your Sample
Come to any branch for a walk-in draw, or stay home and let our phlebotomist collect it at your door, free across Gujranwala, Daska, Sambrial and Mundeke. Either way, it is the same sterile, single-use equipment and the same trained hands.
We Process It at Our Own Lab
Samples from every branch are processed at our Model Town laboratory in Gujranwala, and a consultant pathologist reviews the results before anything goes out. Nothing gets sent off to a lab we do not control.
Your Report Reaches You
Routine tests get a same day report, delivered by WhatsApp and available in the City Care Lab app or our online portal. If a number does not make sense, free teleconsultation on the app connects you with someone who can explain it.